Job title: OPS EMPLOYMENT SECURITY REP II
Company: State of Florida
Job description: Requisition No: 267542
Agency: Economic Opportunity
Working Title: 267542 – OPS EMPLOYMENT SECURITY REP II – 40097869
Position Number: 40097869
Salary: $13.16 hourly
Posting Closing Date: 01/31/2021
JOB TYPE: FULL TIME/OPS
POSITION LOCATION: Orlando, FL
Working Title: OPS Employment Review Specialist II
The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. DEO is dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters. DEO is focusing our efforts to help Floridians rebuild their homes and lives after the devastating impacts of Hurricanes Irma and Michael.
Multiple hires will be filled from this advertisement.
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records
TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.
This is an OPS Employment Security Representative II- Employment Review Specialist position in the Department of Economic Opportunity’s Reemployment Assistance Programs Adjudication Unit. Job duties revolve around providing quality customer service using a variety of methods, reviewing claimant and employer information, and applying laws and policies to determine the eligibility of reemployment assistance claims using the CONNECT system. This includes: gathering claimant and employer information, reviewing documentation, assessing claims, knowledge and application of Florida Reemployment Assistance Program Rules and State/Federal Laws, and completing work efficiently while adhering to compliance standards.
THIS POSITION HAS THE FOLLOWING MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of the methods of data collection and analysis.
- Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
- Ability to organize data into logical format for presentation in reports, documents and other written materials.
- Ability to conduct fact-finding research.
- Ability to utilize problem-solving techniques.
- Ability to understand and apply applicable rules, policies and procedures relating to operational and management analysis activities.
- Ability to plan, organize and coordinate work assignments.
- Ability to effectively communicate through a variety of methods.
- Ability to establish and maintain effective working relationships with others.
THE HIRED CANDIDATE WILL BE RESPONSIBLE FOR THE FOLLOWING
- Identifies potential issues that can affect an individual’s entitlement to benefits. Gathers facts from claimants, employers, and other pertinent or interested parties relating to potential issues and the chargeability of employer accounts for benefit payments on claims. This may be accomplished telephonically, through written correspondence, or through electronic means via the Internet. Potential issues that must be resolved prior to the payment of benefits include but are not limited to: job separation, suspensions from work, leaves of absence, refusal of work, ability and availability for work, “between terms denial” relating to individuals employed by educational institutions, self-employment, and receipt of disqualifying income such as wages in lieu of notice, retirement income, or workers compensation. Composes and issues written, unbiased determinations through interaction with the non-monetary determination mainframe computer program. Makes an adequate quantity of non-monetary determinations in compliance with performance standards. Issues written and unbiased determinations relating to the chargeability of employer tax accounts for benefit payments pursuant to the requirements of s.443.131(3), F.S.
- Ensures that the workload is coordinated in such a manner as to maximize the issuance of first payments when potential issues are detected on initial or additional claims. This is accomplished through tracking the assigned claim load and utilizing the benefit payment system.
- Answers inquiries from claimants, employers, CareerSource Florida, governmental agencies and other interested parties concerning the RA program in accordance with the provisions of s.443.171(7) and 443.1715, F.S. Inquiries may be in the form of telephone calls, electronic and paper written correspondence.
- Analyzes requests for reconsideration from initial determinations received from claimants and employers or the Office of RA Appeals and the Reemployment Assistance Appeals Commission. Issues written redeterminations relative to the information submitted. Ensures that documentation of claim records is maintained and available to the Office of RA Appeals for lower level appeals hearings.
- Performs other related duties as required.
This position’s advertisement may also be viewed by registering on the Employ Florida website at .
The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)
If you think you have been subjected to unlawful discrimination, you may file a complaint within 180 days from the date of the alleged violation with either the recipient’s Equal Opportunity Officer, or the Director, Civil Rights Center:
- Equal Opportunity Officer, Department of Economic Opportunity, Caldwell Building – MSC 150, 107 East Madison Street, Tallahassee, FL 32399-4129; or
Director, Civil Rights Center (CRC), U.S. Department of Labor, 200 Constitution Avenue NW, Room N-4123, Washington, DC 20210.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Expected salary: $13.16 per hour
Location: Orlando, FL
Job date: Thu, 19 Nov 2020 06:18:38 GMT
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